No gimmicks, just results at Century 21 Covered Bridges
Century 21 Covered Bridges Realty, Inc. finished its best year in the company’s history in 2016! Agents closed 398 total sides for a sales volume exceeding $55,000,000, averaging more than one side closed EVERY SINGLE DAY! This made Covered Bridges the leading office in Columbia County for the year. A dominant force in the marketplace year after year, it has continued to outsell its nearest two competitors combined, based in whole or in part on data supplied by the Central Susquehanna Valley Board of Realtors (CSVBR) or its multiple listing service.
As a result of that success, Covered Bridges was the number one office in the Northeast Brokers Council of Pennsylvania in both total sales volume and units sold. The company also earned the Gold Medallion Award and the coveted International Quality Service Pinnacle Award by providing outstanding customer service to its clients in their transactions, based on client online surveys reported to Century 21 national headquarters.
Key to Success
Covered Bridges is a local, independently owned and operated franchised office providing high quality personalized service whose clients benefit from global brand awareness, powerful promotional tools and a world-class support team. The Century 21 brand has the power to give clients the edge.
Broker/owners Sue Barchik and Dot Rhone are both dedicated to the success of their agents and clients and are completely involved in the daily operations of the brokerage. There is a distinct advantage when it comes to property marketing, not only because of the power of their prominent name, but because they provide their agents with the information and tools necessary to optimally showcase their listings and achieve rewarding results.
“We have what others don’t, “expressed Barchik. “Being part of the Century 21 franchise makes available to our agents the latest in marketing resources and cutting-edge technologies to benefit our clients which are impossible for other agencies to match --proven tools, not gimmicks!”
Covered Bridges enjoys a strong reputation for the warm caring attitude shared by its sales associates as they help buyers and sellers achieve their goals. “Much of our success is due to who we are,” said Rhone. “We have many of the most knowledgeable and genuine agents in the industry and the most recognized name in real estate, and they set us apart from other firms.” (According to a 2016 Millward Brown customer survey, Century 21 has led the industry in brand awareness for the past 18 years.)
Ninety five percent of buyers search for homes online, and what they find there determines their next move. Century21.com enjoys more than 6.8 million monthly visits. Barchik said, “Our goal is to get our clients’ properties in front of as many buyers as possible, which we do through an aggressive listing strategy displaying our listings on over 500 real estate search websites, including a customized unique property website for every listing.”
Philosophy and Mission
Their mission is to deliver best-in-class brokerage services to buyers and sellers. Success in accomplishing that mission is exemplified by the fact that the Century 21 brand again swept all four customer satisfaction segments in the J.D. Power 2016 Home Buyer/Seller Satisfaction Study --a repeat of 2014 and 2015. The segments are First-Time Home-Buyer Satisfaction, Repeat Home-Buyer Satisfaction (tied in 2016), First-Time Home-Seller Satisfaction and Repeat Home-Seller Satisfaction.
Top of Mind Awareness
The Century 21 brand maintains ongoing public relations and publicity efforts to keep its name front of the national media, its progress in the spotlight and its consumers up to date on what it can offer them. Covered Bridges is a part of the world’s largest global referral network. Due to being the most recognized brand in real estate, transferees moving into the area are more likely to contact a Century 21 office than an independent with no recognition outside the immediate area.
“With the name recognition of Century 21 being in every town and city across the country and throughout the world home buyers and sellers know us and are comfortable with us,” Rhone said. “We have a reputation for being highly ethical, knowledgeable and experienced. We can not only sell homes across town, but we can help buyers and sellers moving throughout the country.”
The people at Covered Bridges are also focused on the families, individuals and communities in which they live and work. Behind the scenes, you will find Covered Bridges agents and staff participating in various service projects throughout the year. That’s how they “make a difference.” In today’s socially-conscious world- where consumers seek out and choose to partner with companies that reflect their values and are committed to positive social impact -- it’s a difference that helps separate them from the competition.
In addition to giving back to their community, their professionals also are very involved in the Realtor associations. Barchik serves on the Central Susquehanna Valley Multiple Listing Service Board of Directors and is approaching her 27th year in business. In addition to her responsibility to the in-office training of their agents, Rhone serves on several committees at the local and state level of the Realtor organizations. She is a leader of the Pennsylvania Association of Realtors as District 7 Vice President and serves on the PA-CRS leadership team. She has been with Covered Bridges for 31 years, shortly after its inception.
Barchik and Rhone take great pride in their company’s accomplishments, but more importantly, their agents’ ability to achieve their best in the real estate business.
Clients consistently rave about their experiences with Covered Bridges professionals. Here are just a few examples:
“Carla was referred to us by a personal friend. She exceeded all expectations we had. I highly recommend Carla to all who read this review.”
-Rob Nemchik, Pittsburgh
“Karen Roadarmel was excellent to work with when we sold our home. Karen is excellent about returning calls and assisting in the sales process. She is very knowledgeable and offered valuable insight on numerous occasions.”
-Mark Artman, Bloomsburg
“This is the third or fourth house I have purchased/sold through Angela. She is accessible, even on weekends and/or late in the evenings. She is always very concerned that each and every detail of a transaction is taken care of to my satisfaction. I would not ever consider buying or selling a house without her! Fantastic!”
“Theresa Krasucki was the best possible agent we could have ever hoped for! It was a real pleasure to work with her. Theresa very much understood our needs and goals and was very clear and precise in planning and outlining what we needed to do. She was great at communicating and was always on top of everything.”
-Tony and Alexandra Briggs
“We met Dan while looking for a home 5 years ago. We were so pleased with his willingness to listen to our concerns and advocate for us. It was a no-brainer when we were ready to sell our house that we would use Dan again. We’ve come to respect Dan for both his real estate competence and personal integrity. Our house sold more quickly and easily than we expected. We highly recommend Dan for your real estate needs!
-Shanna and Brent Crisman, Berwick
“Dolly always goes above and beyond, a great asset to Century 21. Dolly has the knowledge of the area and knows her job very well. She is courteous, honest and hardworking. She always does her best for her clients to meet their needs. It has been a pleasure to work with her and will continue.”
-Andrew Boyle, Benton
“Sue, thanks for all you did to make the sale a reality -- you went out of your way many times, and we appreciated that -- especially since we were so far away.”
-Bob Edwards, Manning, S.C.
“ I knew before I listed my home that I needed Dot Rhone to list my house. If anyone could sell a home, it is her! Her knowledge, years of experience and consideration of clients’ needs far exceeds anyone else’s in our area. If you want a house sold, or if you want to find that perfect home, Dot Rhone is the person to call! She will get it done!
-Stacey Wheeler, Bloomsburg
In 2017 and Beyond
Century 21 Covered Bridges Realty Inc. has been serving buyers and sellers with their real estate needs for 35 years. Offices are at 395 Tenny St. Bloomsburg, and 99 Main St., Benton. Agents look forward to helping new clients and continuing the personal relationships they’ve enjoyed with current and past clients in 2017 and beyond. To reach them, call 570-784-2821 or 570-925-0210 or email them at firstname.lastname@example.org. For more information, visit www.coveredbridgesrealty.com.